London delivery

We’re here to help

Talk to a real person
about your order.

Questions about an order, a delivery, a refund or setting up a trade account? Call, email or send us a message — our small team replies the same working day.

Fresh herbs being prepared on a wooden chopping board

Get in touch

Ways to reach us

We reply to every message within one working day — usually much sooner.

Send a message

Send us a message

Tell us how we can help. If it’s about an existing order, please include your order reference (it starts with AL and is on your confirmation email).

Quicker answers

You might find your answer here

Problem with an order?

Damaged, missing or not quite right? Tell us within 24 hours of delivery and we’ll replace or refund it.
See: Request a Refund.

Delivery questions

Delivery is £4.50, or free on orders over £30. We deliver daily across London and next-day to Manchester, Birmingham, Edinburgh and Glasgow.
See: How to Order.

Chefs & trade

Restaurants, caterers and bakers can set up regular standing orders and larger quantities. Send us a message with what you need each week.